7 day no questions asked return policy – FOR ONLINE PURCHASES ONLY
Furniture Galore has a 7 day no questions asked return policy covers all private purchases made from the Furniture Galore website excluding clearance sale items marked ‘clearance’ – purchased with a discount. This return policy is in addition to any rights you may have under an applicable statute including your rights under the Australian Competition and Consumer law.
For products purchased in-store please see this returns policy.
The 7 day return period will commence from the date you receive the goods you have purchased and applies to any reason, even change of mind. If a refund is requested within this 7 day period, Furniture Galore will refund the purchase price of the goods and your account should be credited within 10 working days of the goods arriving back to us and if the goods arrive back to us in the condition they were received.
Your refund will not include:
(i) Return delivery charges from our delivery companies
If you would like understand more about our return delivery charges please email firstname.lastname@example.org
Please note the 7 day no questions asked return policy does not apply to commercial orders and all returns should be returned in Furniture Galores original packing in order to eliminate damage during transit. If the product is returned without original packaging a 50% striking fee off the purchase applies
A product return can only be requested if you have the product(s) original packaging.